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Completing your I-9 Documents
Brittany Conard avatar
Written by Brittany Conard
Updated over a week ago

To comply with U.S. employment laws, all employees must complete Form I-9 to verify their identity and authorization to work. This guide provides step-by-step instructions to help you through the process using the Buildforce platform.

Completing your I-9 is a critical step in your employment process. Accurate and timely submission ensures compliance with federal regulations and facilitates a smooth onboarding experience.


Step 1: Enter and Verify Personal Information

  1. Access the I-9 Form:

    • Log in to your Buildforce account.

    • Navigate to the I-9 form section.

  2. Provide Personal Details:

    • Enter your full legal name, address, date of birth, and Social Security Number (if applicable).

    • Ensure all information is accurate to avoid processing delays.

  3. Attest to Employment Authorization:

    • Select the appropriate status (e.g., U.S. citizen, noncitizen national, lawful permanent resident, or alien authorized to work).

    • Sign and date the form electronically to certify the information provided.


Step 2: Upload Supporting Documents

You must provide original documents that verify your identity and employment authorization. Refer to the official list of acceptable documents for guidance.

  1. Prepare Your Documents:

    • Choose one document from List A or one document each from List B and List C.

    • Ensure documents are original and unexpired.

  2. Upload Documents:

    • Scan or photograph the front and back (if applicable) of each document.

    • Upload the images to the designated section in the Buildforce platform.

    • Confirm that the uploaded images are clear and legible to prevent verification issues.


Step 3: Designate an Authorized Representative

An Authorized Representative must physically examine your documents to verify their authenticity. This individual can be a friend, family member, or colleague who is available to meet you in person.

NOTE: Your authorized representative will also need to have location sharing enabled for this step if you are using this option. If they do not wish to share their location, please utilize the Scan QR code option.

If you need more details about how to share your location, please see the heading at the bottom of the page.

  1. Enter your Representative's Contact Information:

    • Input the phone number of your chosen representative into the Buildforce platform.

    • Click 'Send Text Message' to provide them with verification instructions.

  2. Representative Receives Instructions:

    • They will receive a text message with a link to begin the verification process.

    • Upon clicking the link, they may be prompted to share their location to confirm they are physically present with you.

3. Document Verification:

  • Present your original documents to the Authorized Representative.

  • They will compare the physical documents to the uploaded images to ensure they match.

  • After verification, the representative will electronically sign the form to complete the process.

Please make sure they type their name here, not yours (the employee).


Alternative Verification Method: QR Code Scanning

If the Authorized Representative prefers not to share their location, you can use the QR code scanning method:

  1. Initiate QR Code Process:

    • After entering the representative's phone number, they will receive a link with a QR code.

  2. Scan the QR Code:

    • On your device, select 'Begin QR Code Scan' within the Buildforce platform.

    • Use your device's camera to scan the QR code displayed on the representative's device.

  3. Complete Verification:

    • Once scanned, the representative will proceed with the document verification steps as outlined above.


Enabling Location Services

For the location-sharing method, ensure that location services are enabled on your representative's device:

  • iOS Devices:

    1. Go to Settings > Privacy & Security > Location Services.

    2. Ensure that Location Services are turned on.

    3. Scroll down to the browser being used (e.g., Safari, Chrome) and set the location access to 'While Using the App' or 'Always'.

  • Android Devices:

    1. Open Settings.

    2. Tap Location.

    3. Ensure that Location Services are turned on.

    4. Navigate to the browser being used and grant it location permissions as needed.


Troubleshooting Tips

  • Blurry or Unclear Images:

    • Ensure that the uploaded document images are clear and legible.

    • Retake photos in a well-lit area and avoid any glare or shadows.

  • Technical Issues:

    • Use an updated browser; Google Chrome is recommended for optimal performance.

    • If problems persist, try accessing the platform from a different device.


Need Assistance?

If you encounter any issues or have questions during the I-9 completion process, please contact our support team for prompt assistance.

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