Safety on-site is important to us at Buildforce. 🦺 A background check (BGC) is one of the ways we aim to ensure that every tradesperson placed on a job site with Buildforce is safe. 👷
Before a job placement with Buildforce, every tradesperson must consent to a background check in the Buildforce app run through a third party called Checkr. They will complete an SSN trace to complete the background check. It usually takes less than 24 hours for a BGC status to return. The background check status determines your eligibility to be placed on a job with Buildforce.
Summary:
Before you can accept a job offer, you will consent to a background check on the Buildforce app.
A Social Security number (SSN) trace searches for a name and SSN in various databases, but it has limitations as it cannot determine if an SSN is real or fake. Tradespeople will not receive an approved background check badge under your profile for contractors to see if we are unsuccessful.
Buildforce staff will review your background check results before your first placement.
How to Consent to a Background Check in the Buildforce App:
Once you have received a job offer for the first time, you can open up the Buildforce app to consent to a background check:
Navigate to Find Jobs
Tap on the What's Next card that has your Job Offer details
3. If you want to accept the job offer, tap on "Accept"
4. If this is your first time consenting to a background check with Buildforce, there will be a screen that appears that let's you know you need to consent to a background check before accepting the job.
5. Tap on "Consent".
6. Click Get Started
7. Type in your Name and select your Date of Birth
8. Click Next
9. Type in your Home address
10. Click Next
11. Navigate and read through Welcome > Your Rights > Disclosure > Authorization with Checkr, our third-party background provider.
When you have finished reading through the Checkr documents and authorized the background check, you will be routed back to your Job Offer Details.
The app will need a couple of seconds to update to let Buildforce know that you consented to a background check. You will know that the app is still updating if your screen has a blue banner at the top and if there is a loading icon where your ‘Accept’ button used to be.
After the app refreshes, your job offer acceptance will come through. You will be able to review your Job Offer Details such as the location, who your on-site contact is, and get ready for your first day!
Occasionally, Buildforce may need you to cancel and try providing your consent again. If this happens, tap on the blue banner or the 'X' button at the top right corner. You can then go back into your Job Offer and restart your background check consent by tapping on 'Accept'.
📝 Background Check Policy
Your results are in. What happens next?
Results usually return within 24 hours of consent. Your results return to Buildforce with a certain status:
✅ If your BGC comes back as 'Clear', no action is taken, and you are ready to work!
🛑 If your BGC comes back 'Consider', a member of the Buildforce team will review your record and determine if you are able to move forward with job placement.
⏸️ If your BGC comes back as 'Suspended,' means the social security number you provided does not match your personal information. Checkr will complete an SSN trace to complete a background check. You will have a chance to correct with Checkr to resolve any issues.
You will receive an email notification from Checkr that they need you to submit additional identification documents. Once Checkr receives your documents, we will re-run the background check. If you think this is an error, please don't hesitate to contact the Checkr support center.
Checkr's support team can be reached through chat or by phone. They are available Monday through Friday, 7 a.m. - 7 p.m. Central Time (CT) at (844) 824-3257. Buildforce won't be able to take action for you, which needs to be resolved with Checkr.
⛔ Background Check Disqualifiers
Buildforce aims to be fair in every Background Check review. If your record contains any BGC Disqualifiers listed below, your record will be reviewed by our Adverse Action Committee. The Adverse Action Committee will decide whether your record disqualifies you from moving forward with a Buildforce placement. In the instance that you're disqualified, a member of the committee will notify you.
In most instances, having a disqualifier on your record results in a failed profile which means that you will not be able to be placed on a job with us.
The Disqualifers are:
Guilty/convictedviolent felony charge (in the past 7 years)Guilty/convictedtheft felony charge (in the past 3 years)Guilty/convictedmultiple theft charges (in the past 7 years, including both felonies and/or misdemeanors)Guilty/convictedmanslaughter chargeis registered on the Department of Justice Sex Offender Registry
Note: If you have a 'pending' charge, we take the stance of "innocent until proven guilty," and you can stay employed with us until we are notified of a guilty sentence.
Are my results shared with contractors?
We do not ❌ share your BGC results with contractors. If it is requested by a contractor, we will communicate that directly with you.